The Office of Special Support Services provides prospective students and their families, as well as enrolled students and their families, with information regarding TMU’s policies for the reasonable accommodation of students and employees with disability issues and the manner in which TMU will comply with federal and state laws such as Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990.

How to Disclose a Disability

A student who wishes to disclose any disability must first complete a Disclosure of Disability form This form should be completed and signed by the student. All submissions should be legible. The form and required documentation (see below) should be mailed to:

Nell Hoyle
Truett McConnell University
100 Alumni Drive
Cleveland, Georgia 30528 

or delivered to Ms. Hoyle’s office located in Miller Hall, Suite 108. Any form that is not entirely completed will not be processed.

Required Documentation

Any student requiring accommodations must submit the required documentation.

Learning Disabilities

Required documentation for learning disabilities includes an Educational or Psychological Assessment that has been completed within the last three years . A doctorate level professional must sign this assessment and state precise required accommodations.  Please note that IEPs are not acceptable documentation for colleges and universities unless the IEP contains the above documentation.  Therefore, all dual-enrolled students must adhere to the same requirements.


Students that are disclosing ADD/ADHD may follow the same requirements as learning disabilities (above). An alternative method for such students is to obtain a letter from their treating physician. The letter must be on physician’s letterhead; dated within the last 3 years; include a statement regarding how diagnosis was obtained, with precise accommodations listed (extended testing time must state amount of extra time); and signed by a physician. Again, the document must be mailed to Nell Hoyle at the address above.

Next Steps

Upon receipt of a student’s Disclosure of Disability form and required documentation, the student will be contacted by Special Support Services to schedule an appointment. Special Support Services will contact online students regarding the time extensions once all documentation is received. Students should check their email on a consistent basis in an effort to obtain their documentation to provide to their professors.

Please be aware that accommodations are not retroactive. Please contact Nell Hoyle at or 706-878-0787 if you require additional information.

Policies and Procedures

Truett McConnell University adheres to the following policies and procedures when addressing denial of or dissatisfaction with accommodations and/or services provided by the Office of Special Support Services:

TMU is under no obligation to provide reasonable accommodations unless an individual identifies him/herself as having a disability and provides the necessary documentation.  The Director of Special Support Services approves or disapproves all accommodations requested and of the documentation presented by the student or employee.  TMU reserves the right to request additional medical or disability information if the current information is not valid or is insufficient.  All information relevant to a disability issue is considered confidential.  Records related to student and employee disabilities are maintained in a locked fireproof cabinet in a secure, non-public area.

How to File a Grievance

  1. Any prospective or enrolled student who is dissatisfied with any policy, procedure or service must write a letter of grievance stating the offense and address it to the Director of Special Support Services.
  2. The Director of Special Support Services will review and determine the appropriate course of action, and a response will be mailed.
  3. If this response is not satisfactory, a grievance may be filed with the Vice President for Academic Services.