Answer:

TMU Online classes run in two 8-week terms (A and B) each fall and spring semester, with a few exceptions for language and high school dual enrollment courses, plus an 8-week summer term. Most students take two courses each term, but you may choose to take more or less to suit your needs. Your financial aid will depend on the number of courses you take during a given term.

Answer:

Most classes are 3 credit hour courses, taught in 8-weeks instead of a full semester, so you can expect to spend up to 12 hours per week working on each of your courses. Assignments are typically due by midnight on Tuesday night, so in most cases you can work at your own pace throughout each week.

Answer:

You will need reliable, high-speed internet access for your online classes. We recommend Mozilla Firefox or Google Chrome as your browser- we do NOT recommend Internet Explorer, Safari, or MS Edge.  Some classes may ask you to record a video or audio of yourself for an assignment. You will have access to Office365 software through your TMU email account. All online classes are both Mac and PC friendly- however, some functionality may be lost when using a Chromebook.

Answer:

Upon admittance, the Registrar’s Office will be in contact with you via phone or email to set up the schedule for your first term. After that, you will register yourself for classes via our student portal.

Answer:

Textbooks for all of your courses can be ordered at http://bookstore.mbsdirect.net/truett.htm.

Answer:

Brightspace by D2L is the learning management system that we use for our online classroom platform.  When you are enrolled, you will have access to a course called Student Resource Center which will post available training sessions and provide links to Brightspace tutorial videos, along with other useful resources for TMU students.

Answer:

  • For academic questions regarding classes and registration, contact your advisor (assigned during your first term) or the Registrar’s Office at registrar@truett.edu.
  • For questions or problems with your email, contact the IT Department at helpdesk@truett.edu.
  • For questions or problems with the online classroom, contact Online Support at onlinesupport@truett.edu.
  • For specific questions regarding your course or assignments, contact the professor- their email will be posted in the online classroom and they should respond within 48 hours.

Answer:

Every student deserves a positive educational experience. Sometimes a student’s experience may not be what they anticipate, and the student may have a concern or a complaint.  The student should begin the complaint process by contacting the instructor of their course.  If the issue is not resolved, it will be escalated to the Chair of the School in which the course is offered, and then the Office of Academic Services.  If resolution is still not found, the student may contact the institution’s home state SARA (State Authorization Reciprocal Agreement).

Portal- additional information can be found at https://www.nc-sara.org/student-complaints.

Complaints Against an Institution: GEORGIA NONPUBLIC POSTSECONDARY EDUCATION COMMISSION